Hi my lovely friends, I wanted to share some important updates with you all 💌
1️⃣ About Shipping Info
Recently, some parcels were not updated properly on our website. This was a mistake caused by miscommunication between me and the shipping company — I’m really sorry 🥺
This shouldn’t have happened, and I take full responsibility.
Starting now, I will make sure that all future orders are updated on our website with real-time tracking info — so you always know exactly where your package is!
📩 Please also check your email in the coming days — your parcels should be arriving today or tomorrow!
2️⃣ Small Improvements From Me 🌱
💕 I noticed our old packaging bags weren’t very cute or durable. So I worked with a factory to create custom dokitoy packaging — with prettier colors and patterns! 🎀
I also added new stickers and little gift bags to make your unboxing extra fun. I hope every package from me makes you smile 💝
💕 If you ever have suggestions or feedback, please let me know! I’m not perfect, but I promise I’m always working hard to improve.
Just give me a bit of time, and I’ll do better each day 💪🧸
3️⃣ New Series Restock! 🎉
✨ Maymei 400%
✨ Yooki Cutely Rabbit
✨ Ticket restock
✨ …
If there’s a collection you love and want to see again, feel free to message me anytime! 💌
4️⃣ Please Record Unboxing Videos! 🎥
If there’s ever an issue with your order, having an unboxing video will help me provide the best support possible. Without a video, I may not be able to help in the future — thank you for understanding! Because that can avoid a lot of trouble 👿
5️⃣ Share the Joy! 🌈
Post your unboxing video on TikTok and tag me — I’ll send you a free gift as a thank-you! 🎁
You’re also warmly welcome to share your package photos or happy moments in our WhatsApp group — let’s spread some smiles together 💛
Thanks again for supporting Joey. Your trust and kindness truly mean the world to me 🐻💗
See you in today’s live!